Wednesday, November 01, 2006

These shoes were made for sitting

I recently purchased a pair of Nunn Bush dress shoes with fancy gel insoles. Well, they broke. I know I'm a big guy, but I'm not that big. And they shouldn't break after a few wearings. So in an effort to rectify the issue, I sent them (the insoles) back to Nunn Bush. Below is my letter to them. We'll see what happens.

Weyco Group, Inc.
333 W. Eastbrook Blvd.
Glendale, WI

Dear Florsheim/Nunn-Bush,

I recently purchased a paid of Nunn-Bush shoes (model 81477, size 10 medium) from my local Kohl’s department store. I feel obligated to inform you that while I enjoy the fit and style of the shoe, the gel insoles are defective. I’m returning them to you so you can research the cause behind their break-down.

Here are some data points to help with your research:

- The shoes were worn to work on 3 or 4 occasions for a total of 30 to 40 hours.
- I work in an office environment with limited amounts of walking.
- I am 6 feet tall and weigh 225 pounds.
- The gel pads began to break-down after the second wearing.
- The following information was inside the shoe:

o 81477 01 10 M
o Leather Upper
o Balance Man Made Materials
o Made In India
o 1110302

Again, I enjoy my shoes and have shopped for another pair of Nunn-Bush in a different color to compliment my wardrobe. I do not intend to return or dispose of this pair since I enjoy them, they fit, and I’ve already replaced the gel insoles with a pair of Dr. Scholl’s. My intent with this letter was to simply return the defective part of the shoe so you could make improvements in the future.



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